Privacy policy.

Last Updated: [25 May 2025]

At Quality Jewelry Repair, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

• Personal Details: Name, email, phone number, and shipping/billing addresses provided during checkout.

• Device Data: IP address, browser type, and pages visited (via cookies and analytics tools).

• Payment Information: Credit card details processed securely through encrypted third-party gateways (e.g., Stripe, PayPal). We do not store payment data.

• Watch Details: Brand, model, repair requests, and photos uploaded to facilitate service.

2. How We Use Your Information

• Process repairs, shipments, and payments.

• Communicate order updates, tracking, and offers (with your consent).

• Improve our website and services via anonymized analytics.

• Comply with legal obligations (e.g., tax or fraud prevention).

3. Data Sharing
We only share information with:

• Service Providers: FedEx for shipping, payment processors, and repair technicians.

• Legal Authorities: If required by law or to protect our rights.

• Third-Party Tools: Google Analytics (anonymous usage data only).

4. Security Measures

• SSL encryption for all data transmissions.

• Regular security audits of our systems.

• Limited employee access to sensitive data.

5. Your Rights

• Access/Update: Request a copy of your data or corrections via [contact email].

• Delete: Ask us to remove non-essential data (excluding legal/financial records).

• Opt-Out: Unsubscribe from marketing emails via the link in each message.

6. Cookies
We use cookies to enhance site functionality. Manage preferences via your browser settings.

7. Policy Updates
Changes will be posted here with a revised “Last Updated” date. Continued use of our services implies acceptance.

Contact Us
For questions or to exercise your rights:
Email: Support@qualityjewelryrepairs.com